Article ID: 936150 - Last Review: May 16, 2008 - Revision: 3.0 Error message when you wake Windows Vista from sleep: "STOP: 0x000000B8"On This PageSYMPTOMS
When you wake a Windows Vista-based computer from sleep, you may receive a Stop error message that resembles the following:
*** STOP: 0x000000B8 (parameter1, parameter2, parameter3, parameter4) ATTEMPTED_SWITCH_FROM_DPC 929762
(http://support.microsoft.com/kb/929762/
)
You receive a Stop 0x9F error when you wake a Windows Vista-based computer that is connected to an IEEE 1394-based device
Note Update 929762 is available as a critical update from the following Microsoft Web site:
http://windowsupdate.microsoft.com
(http://windowsupdate.microsoft.com)
CAUSE
This problem occurs because a delayed procedure call (DPC) routine tries to perform an unauthorized operation.
Note Not all "Stop 0x000000B8" errors are caused by this problem. RESOLUTIONService pack informationTo resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:935791
(http://support.microsoft.com/kb/935791/
)
How to obtain the latest Windows Vista service pack Update informationThe following files are available for download from the Microsoft Download Center:Collapse this image ![]() Collapse this image ![]() Release Date: July 24, 2007 For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: 119591
(http://support.microsoft.com/kb/119591/
)
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
PrerequisitesNo prerequisites are required.Restart requirementYou must restart the computer after you apply this update.Update replacement informationThis update does not replace a previously released update.File informationThe English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Vista, 32-bit versionsCollapse this table
Windows Vista, 64-bit versionsCollapse this table
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1. MORE INFORMATION
The symptoms of a Stop error vary depending on the failure options that have been configured in Windows. For more information about how to configure system failure options, click the following article number to view the article in the Microsoft Knowledge Base: 307973
(http://support.microsoft.com/kb/307973/
)
How to configure system failure and recovery options in Windows
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
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