Article ID: 936610 - Last Review: May 15, 2008 - Revision: 2.1 FIX: Error message when you run an application that starts new processes from an impersonated context on a computer that has Windows Internet Explorer 7 installed: "Access is denied"
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base: 256986
(http://support.microsoft.com/kb/256986/
)
Description of the Microsoft Windows registry On This PageSYMPTOMS When you run an application on a computer that has Windows Internet Explorer 7 installed, you receive an error message that resembles the following: Access is denied Note This problem does not occur on a computer that has Microsoft Internet Explorer 6 installed. CAUSEThis behavior occurs because the application calls the ShellExecuteEx function by using a thread that is running under an impersonated context. When the application calls the ShellExecuteEx function, the thread tries to access the HKEY_CURRENT_USER registry key. By design, because the thread does not have permission to access the HKEY_CURRENT_USER registry key, the application cannot call the function successfully. RESOLUTIONWindows VistaService pack informationTo resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:935791
(http://support.microsoft.com/kb/935791/
)
How to obtain the latest Windows Vista service pack Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.PrerequisitesNo prerequisites are required.Restart requirementYou have to restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other previously released hotfixes.Registry informationWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.To enable the hotfix, follow these steps:
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Vista, 32-bit versionCollapse this table
Microsoft Windows Server 2003A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.PrerequisitesYou must have Windows Server 2003 Service Pack 2 (SP2) installed on the computer.Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other previously released hotfixes.Registry informationWarning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.To enable the hotfix, follow these steps:
File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003 SP2, 32-bit versionCollapse this table
STATUS
This behavior is by design. This problem was first corrected in Windows Vista Service Pack 1. MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates
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