Article ID: 938494 - Last Review: October 5, 2009 - Revision: 2.0

Event ID 215 is logged in the Application event log after you install Windows Vista or Windows 7 and then restart the computer

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SYMPTOMS

You install Windows Vista or Windows 7 and then restart the computer. An event that resembles the following is logged in the Application event log.

On a Windows Vista-based computer:
Event Type: Error
Event Source: ESENT
Event ID: 215
Description:
WinMail (3924) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.

On a Windows 7-based computer:
Event Type: Error
Event Source: ESENT
Event ID: 215
Task Category: Logging/Recovery
Description:
WinMail (2388) WindowsMail0: The backup has been stopped because it was halted by the client or the connection with the client failed.
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RESOLUTION

You can safely ignore this event. No problem occurs with Windows Mail.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Starter
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Windows 7 Enterprise
  • Windows 7 Home Basic
  • Windows 7 Home Premium
  • Windows 7 Professional
  • Windows 7 Starter
  • Windows 7 Ultimate
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Keywords: 
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