Article ID: 939041 - Last Review: October 29, 2009 - Revision: 2.0

In Windows Vista, a folder on the All Programs menu does not open as expected

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SYMPTOMS

In Windows Vista, a folder on the All Programs menu does not open as expected.
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CAUSE

This problem can occur if the folder is in one of the following locations:
  • \ProgramData\Microsoft\Windows\Start Menu
  • \Roaming\Microsoft\Windows\Start Menu
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WORKAROUND

To work around this problem, move the folder to another location. For example, move the folder to one of the following locations:
  • \ProgramData\Microsoft\Windows\Start Menu\Programs
  • \Roaming\Microsoft\Windows\Start Menu\Programs
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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Steps to reproduce the problem

  1. In Windows Vista, create a folder named New in the following location:
    \ProgramData\Microsoft\Windows\Start Menu\
  2. Create a shortcut for the New folder.
  3. Click Start
    Collapse this imageExpand this image
    the Start button
    , point to All Programs, and then click New.
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REFERENCES

For help with common system maintenance tasks in Windows Vista, visit the following Microsoft Web page:
Fix problems with common system maintenance tasks (http://support.microsoft.com/gp/system_maintenance_for_windows)
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APPLIES TO
  • Windows Vista Ultimate
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Home Basic
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Starter
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Keywords: 
kbtshoot kbbug kbprb KB939041
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