FIX: Update for Windows Media Player 11 for Windows XP

Install this update to improve how Windows Media Player manages shortcuts that you create and add to the Start menu pinned list. After you install this item, you may have to restart your computer.

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, obtain the hotfix from the Microsoft Download Center.

Download information

Windows XP for x86-based computers (all languages)

The following files are available for download from the Microsoft Download Center:


Download the KB 939683 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=0FE604F2-A798-4B0C-9F40-1CA1E3BB99B1)

Note This hotfix does not have a 64-bit version for Windows XP. The hotfix package applies the 32-bit version of this hotfix on the 64-bit version of Windows XP.

Windows XP for x64-based computers (all languages)

The following files are available for download from the Microsoft Download Center:


Download the KB 939683 package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=62831670-D655-4239-A03D-DDFA09834934)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.