Article ID: 940057 - Last Review: November 26, 2007 - Revision: 1.2

Some programs that use virtual device drivers no longer work after you upgrade a computer to Windows Vista or after you perform a Windows Anytime Upgrade in Windows Vista

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SYMPTOMS

After you upgrade a computer to Windows Vista or after you perform a Windows Anytime Upgrade in Windows Vista, some programs that use virtual device drivers no longer work.
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CAUSE

This issue occurs because the virtual device drivers do not have corresponding physical hardware. Therefore, some virtual device drivers are not installed during the upgrade.
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WORKAROUND

To work around this issue, reinstall the programs or the virtual device drivers after the upgrade.
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APPLIES TO
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Starter
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
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Keywords: 
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