Article ID: 940288 - Last Review: July 25, 2007 - Revision: 1.0

A Windows Vista-based computer may become unresponsive after you log on for the first time, or it may stop responding

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SYMPTOMS

After you log on to a Windows Vista-based computer for the first time, the computer may become very slow and unresponsive. Or, the computer may stop responding (hang).

CAUSE

The first time that you log on to a Windows Vista-based computer, an issue may occur during the initialization-and-setup process. After you restart the computer, this problem will not occur again.

WORKAROUND

To work around this problem, restart the computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

APPLIES TO
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Starter
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
Keywords: 
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