You cannot install version 2.0.3 of an Omniquad Total Security program on a Windows Vista-based computer

Consider the following scenario:

• On a Windows Vista-based computer, you try to install an Omniquad Total Security program.
• The Omniquad Total Security program has a product version of 2.0.3.

In this scenario, the installation is unsuccessful. For example, when you try to install TT Firewall 2.0.3, you receive the following error message:

This problem occurs because of a compatibility issue.

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Update information

To resolve this problem, apply the following update, and then reinstall the program.

Update information

The following files are available for download from the Microsoft Download Center:

Windows Vista, 32-bit versions (all languages)

Download the Update for Windows Vista (KB942089) package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=3B588267-A337-4998-82CA-4197750D38D9&displaylang=en)

Windows Vista, 64-bit versions (all languages)

Download the Update for Windows Vista for x64-based Systems (KB942089) package now. (http://www.microsoft.com/downloads/details.aspx?FamilyId=DCD4495B-8DAF-41BC-8C36-8FAE1BD01C9B&displaylang=en)

Release Date: October 23, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base: Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart your computer after you apply this update.

Update replacement information

This update does not replace any other previously released updates.

Registry information

To use this update, you do not have to make any changes to the registry.

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions

Windows Vista, 64-bit versions

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

For more information about Omniquad Total Security products, visit the following Omniquad Web site: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For more information, click the following article number to view the article in the Microsoft Knowledge Base: The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.