Article ID: 943592 - Last Review: October 24, 2007 - Revision: 1.0

The preview function in Windows Movie Maker does not work on a Windows Vista-based computer

Consider the following scenario:

You are running Windows Movie Maker on a Windows Vista-based computer.
In Windows Movie Maker, you add approximately 15 or more videos to a movie.
This movie has transitions.

In this scenario, the preview function does not work. You do not receive an error message.

CAUSE

This problem occurs if the floating-point precision is changed from double precision to single precision.

Note This problem typically occurs on the following chipsets:

Intel G35 Express Chipset
Intel Q35 Express Chipset
Intel Q33 Express Chipset
Intel G33 Express Chipset
Intel G31 Express Chipset
Intel Q965 Express Chipset
Intel Q963 Express Chipset
Intel G965 Express Chipset
Intel 946GZ Express Chipset
Intel 945P Chipset
Intel 945G Express Chipset
Intel 945GT Express Chipset
Intel 945GC Express Chipset
Intel 945GZ Express Chipset Mobile
Intel GM965 Express Chipset Mobile
Intel 945GM Express Chipset Mobile
Intel 945GMS Express Chipset Mobile
Intel GL960 Express Chipset Mobile
Intel 943GML Express Chipset Mobile
Intel 940GML Express Chipset Mobile
Intel 945GU Express Chipset

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RESOLUTION

To resolve this problem, remove some videos. Or, remove some transitions.

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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