Article ID: 944325 - Last Review: August 7, 2009 - Revision: 2.0

An application that uses version 7 of the Video Mixing Renderer may crash when you pause video in Windows Vista

On This Page

Expand all | Collapse all

SYMPTOMS

In Windows Vista, when you pause video in an application that uses version 7 of the Video Mixing Renderer (VMR7), the application may crash.

CAUSE

This problem occurs because a threading issue in the Windows Vista version of VMR7 may cause a deadlock.

RESOLUTION

Update information

Windows Vista, 32-bit versions (all languages)

The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the Windows6.0-KB944325-x86.msu package now. (http://download.microsoft.com/download/8/D/F/8DF673F4-46E6-4EE3-A7BA-CB02CC6EF65D/Windows6.0-KB944325-x86.msu)

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/ ) How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Windows Vista, 64-bit versions (all languages)

The following file is available for download from the Microsoft Download Center:

Collapse this imageExpand this image
Download
Download the Windows6.0-KB944325-x64.msu package now. (http://download.microsoft.com/download/8/D/F/8DF673F4-46E6-4EE3-A7BA-CB02CC6EF65D/Windows6.0-KB944325-x64.msu)
Microsoft Windows XP Spanish version http://download.microsoft.com/download/1/E/0/1E071D02-F55C-4B90-ACC9-4FB2B68B2D1B/WindowsXP-KB944325-x86-ESN.exe (http://download.microsoft.com/download/1/e/0/1e071d02-f55c-4b90-acc9-4fb2b68b2d1b/windowsxp-kb944325-x86-esn.exe)
Microsoft Windows XP Finnish version http://download.microsoft.com/download/A/7/F/A7F8590F-1081-483F-A3C8-66F8E9541A14/WindowsXP-KB944325-x86-FIN.exe (http://download.microsoft.com/download/a/7/f/a7f8590f-1081-483f-a3c8-66f8e9541a14/windowsxp-kb944325-x86-fin.exe)
Microsoft Windows XP French version http://download.microsoft.com/download/3/3/8/33874C22-F090-444B-826B-15D878C35E2A/WindowsXP-KB944325-x86-FRA.exe (http://download.microsoft.com/download/3/3/8/33874c22-f090-444b-826b-15d878c35e2a/windowsxp-kb944325-x86-fra.exe)
Microsoft Windows XP Hebrew version http://download.microsoft.com/download/C/1/7/C171B9E6-A8E7-4D63-8C5C-BE49085554F9/WindowsXP-KB944325-x86-HEB.exe (http://download.microsoft.com/download/c/1/7/c171b9e6-a8e7-4d63-8c5c-be49085554f9/windowsxp-kb944325-x86-heb.exe)
Microsoft Windows XP Hungarian versionhttp://download.microsoft.com/download/7/9/A/79ABB142-A5E8-4A91-B632-EBB894A16513/WindowsXP-KB944325-x86-HUN.exe (http://download.microsoft.com/download/7/9/a/79abb142-a5e8-4a91-b632-ebb894a16513/windowsxp-kb944325-x86-hun.exe)
Microsoft Windows XP Italian versionhttp://download.microsoft.com/download/B/4/9/B492118C-BBB6-434A-B057-EA61E7E0168D/WindowsXP-KB944325-x86-ITA.exe (http://download.microsoft.com/download/b/4/9/b492118c-bbb6-434a-b057-ea61e7e0168d/windowsxp-kb944325-x86-ita.exe)
Microsoft Windows XP Korean versionhttp://download.microsoft.com/download/8/2/7/8272190F-A9DE-4967-8085-5DA471DDC3FA/WindowsXP-KB944325-x86-KOR.exe (http://download.microsoft.com/download/8/2/7/8272190f-a9de-4967-8085-5da471ddc3fa/windowsxp-kb944325-x86-kor.exe)
Microsoft Windows XP Dutch versionhttp://download.microsoft.com/download/8/A/9/8A92594E-8A6D-46FA-B9D9-BD2D1A774EC2/WindowsXP-KB944325-x86-NLD.exe (http://download.microsoft.com/download/8/a/9/8a92594e-8a6d-46fa-b9d9-bd2d1a774ec2/windowsxp-kb944325-x86-nld.exe)
Microsoft Windows XP Norwegian version http://download.microsoft.com/download/D/A/5/DA5A6C79-E390-4788-B8A3-2B25159BCEB9/WindowsXP-KB944325-x86-NOR.exe (http://download.microsoft.com/download/d/a/5/da5a6c79-e390-4788-b8a3-2b25159bceb9/windowsxp-kb944325-x86-nor.exe)
Microsoft Windows XP Polish version http://download.microsoft.com/download/4/A/A/4AACF4F9-6E05-4F92-838E-D5C67ED5AA38/WindowsXP-KB944325-x86-PLK.exe (http://download.microsoft.com/download/4/a/a/4aacf4f9-6e05-4f92-838e-d5c67ed5aa38/windowsxp-kb944325-x86-plk.exe)
Microsoft Windows XP Portuguese Brazilian versionhttp://download.microsoft.com/download/1/B/4/1B44B5F4-72F0-4CF0-B4F3-603E8A3A62FA/WindowsXP-KB944325-x86-PTB.exe (http://download.microsoft.com/download/1/b/4/1b44b5f4-72f0-4cf0-b4f3-603e8a3a62fa/windowsxp-kb944325-x86-ptb.exe)
Microsoft Windows XP Portuguese versionhttp://download.microsoft.com/download/8/E/A/8EAF2CE3-288E-4B8D-A3B7-B90EC71F4451/WindowsXP-KB944325-x86-PTG.exe (http://download.microsoft.com/download/8/e/a/8eaf2ce3-288e-4b8d-a3b7-b90ec71f4451/windowsxp-kb944325-x86-ptg.exe)
Microsoft Windows XP Russian versionhttp://download.microsoft.com/download/0/F/4/0F4941DA-3EA7-409F-B67B-1D55AED5CFEE/WindowsXP-KB944325-x86-RUS.exe (http://download.microsoft.com/download/0/f/4/0f4941da-3ea7-409f-b67b-1d55aed5cfee/windowsxp-kb944325-x86-rus.exe)
Microsoft Windows XP Swedish version
http://download.microsoft.com/download/F/1/1/F115425D-B4DE-4E04-A1D5-C15390ACCD82/WindowsXP-KB944325-x86-SVE.exe (http://download.microsoft.com/download/f/1/1/f115425d-b4de-4e04-a1d5-c15390accd82/windowsxp-kb944325-x86-sve.exe)
Microsoft Windows XP Turkish version
http://download.microsoft.com/download/7/9/7/797129E9-B144-46BC-8035-A8694B150861/WindowsXP-KB944325-x86-TRK.exe (http://download.microsoft.com/download/7/9/7/797129e9-b144-46bc-8035-a8694b150861/windowsxp-kb944325-x86-trk.exe)
Microsoft Windows XP Chinese Simplified version
http://download.microsoft.com/download/3/3/7/33715DFF-121A-471D-8CA7-D85B621222F3/WindowsXP-KB944325-x86-CHS.exe (http://download.microsoft.com/download/3/3/7/33715dff-121a-471d-8ca7-d85b621222f3/windowsxp-kb944325-x86-chs.exe)
Microsoft Windows XP Chinese Traditional version
http://download.microsoft.com/download/0/1/E/01E800E3-7F7A-4C56-B809-A22ED3DD8D79/WindowsXP-KB944325-x86-CHT.exe (http://download.microsoft.com/download/0/1/e/01e800e3-7f7a-4c56-b809-a22ed3dd8d79/windowsxp-kb944325-x86-cht.exe)
Microsoft Windows XP Danish version
http://download.microsoft.com/download/C/A/B/CAB533EA-7DA3-4167-822D-6F491CF20EA6/WindowsXP-KB944325-x86-DAN.exe (http://download.microsoft.com/download/c/a/b/cab533ea-7da3-4167-822d-6f491cf20ea6/windowsxp-kb944325-x86-dan.exe)
Microsoft Windows XP German version
http://download.microsoft.com/download/5/3/3/5336EA03-DCEB-4C09-AC60-F90C64FCFC95/WindowsXP-KB944325-x86-DEU.exe (http://download.microsoft.com/download/5/3/3/5336ea03-dceb-4c09-ac60-f90c64fcfc95/windowsxp-kb944325-x86-deu.exe)
Microsoft Windows XP English version
http://download.microsoft.com/download/E/3/1/E31E0250-2688-4FD6-A1A9-45D42510BF34/WindowsXP-KB944325-x86-ENU.exe (http://download.microsoft.com/download/e/3/1/e31e0250-2688-4fd6-a1a9-45d42510bf34/windowsxp-kb944325-x86-enu.exe)
Microsoft Windows XP Japanese version
http://download.microsoft.com/download/D/E/D/DEDC2726-C920-4CF6-B8F6-CF0880080BB5/WindowsXP-KB944325-x86-JPN.exe (http://download.microsoft.com/download/d/e/d/dedc2726-c920-4cf6-b8f6-cf0880080bb5/windowsxp-kb944325-x86-jpn.exe)
Microsoft Windows XP Greek version
http://download.microsoft.com/download/9/5/D/95D975FA-C6F3-4DF0-83F4-F000517D157E/WindowsXP-KB944325-x86-ELL.exe (http://download.microsoft.com/download/9/5/d/95d975fa-c6f3-4df0-83f4-f000517d157e/windowsxp-kb944325-x86-ell.exe)
Microsoft Windows XP Arabic version
http://download.microsoft.com/download/D/E/3/DE30A3E2-0C59-4D1B-8457-B66A02B5D661/WindowsXP-KB944325-x86-ARA.exe (http://download.microsoft.com/download/d/e/3/de30a3e2-0c59-4d1b-8457-b66a02b5d661/windowsxp-kb944325-x86-ara.exe)
Microsoft Windows XP Czech version
http://download.microsoft.com/download/D/2/2/D2216210-A19A-45D6-8BEE-5C05882F35D5/WindowsXP-KB944325-x86-CSY.exe (http://download.microsoft.com/download/d/2/2/d2216210-a19a-45d6-8bee-5c05882f35d5/windowsxp-kb944325-x86-csy.exe)

File information

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Quartz.dll6.6.6000.207751,327,10419-Feb-200804:50x86
Quartz.dll6.6.6000.207751,586,68819-Feb-200804:59x64

Windows Vista Service Pack 1

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Quartz.dll6.6.6001.221171,314,81619-Feb-200804:48x86
Quartz.dll6.6.6001.221171,571,32819-Feb-200805:19x64

Windows XP

Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Quartz.dll6.5.2600.58121,294,33613-May-200913:53 x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

Software developers can work around this problem by using version 9 of the Video Mixing Renderer (VMR9) or the Enhanced Video Renderer (EVR) to render video.

VRM7, VMR9, and EVR are different mechanisms for rendering video in Windows-based applications. This problem occurs only when video playback is paused. This problem does not occur when a complete video is played or when playback is stopped.

APPLIES TO
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
  • Windows Vista Business
  • Windows Vista Enterprise
Keywords: 
kbfix KB944325
 

Article Translations