Error message when you migrate user data to a new Windows Vista computer: “An error occurred in the Handwriting recognition personalization tool”

When you migrate user data to a new Windows Vista computer after you stop the InputPersonalization.exe process, the InputPersonalization.exe process may not start correctly. Additionally, you may lose personalization data and functionality.

Additionally, you may receive the following error message:Additionally, the following messages may be logged in the Application log:

This problem occurs when the InputPersonalization.exe process is not stopped correctly. When this occurs, the InkStore database is corrupted until the computer is restarted. If the database is migrated before the computer is restarted, the migrated data will permanently corrupt the InputPersonalization.exe process on the new computer.

To resolve this problem, delete the InkStore database and all the database files. To do this, follow these steps:

1. Click Start, point to or click All Programs, point to or click Accessories, and then click Run.
2. Type %USERPROFILE%\AppData\Local\Microsoft\InputPersonalization, and then click OK.
3. Delete all files in the folder that appears.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.