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Article ID: 947015 - Last Review: January 9, 2008 - Revision: 1.0

When a Windows Vista-based computer resumes from sleep or from hibernation, you cannot use the USB microphone device to record audio

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SYMPTOMS

Consider the following scenario:
  • You use a Windows Vista-based computer that has a USB microphone device.
  • You open the Sound and Multimedia tool (Mmsys.cpl).
  • The computer enters sleep or hibernation.
In this scenario, when the computer resumes from sleep or from hibernation, you cannot use the USB microphone device to record audio.

Note A built-in microphone may be attached by using a USB connection internally. In this scenario, you may also experience this symptom.
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WORKAROUND

To work around this problem, close the Sound and Multimedia tool, and then reopen it. The USB microphone device should function correctly.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
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Keywords: 
kbtshoot kbprb kbexpertisebeginner KB947015
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