Article ID: 947015 - Last Review: January 9, 2008 - Revision: 1.0

When a Windows Vista-based computer resumes from sleep or from hibernation, you cannot use the USB microphone device to record audio

View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • You use a Windows Vista-based computer that has a USB microphone device.
  • You open the Sound and Multimedia tool (Mmsys.cpl).
  • The computer enters sleep or hibernation.
In this scenario, when the computer resumes from sleep or from hibernation, you cannot use the USB microphone device to record audio.

Note A built-in microphone may be attached by using a USB connection internally. In this scenario, you may also experience this symptom.
Back to the top

WORKAROUND

To work around this problem, close the Sound and Multimedia tool, and then reopen it. The USB microphone device should function correctly.
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
Back to the top
Keywords: 
kbtshoot kbprb kbexpertisebeginner KB947015
Back to the top
 

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations