The WMI query for TCP/IP ports does not work on a computer that is running a non-English version of Windows Vista

When you run a script to perform a Windows Management Instrumentation (WMI) query for TCP/IP ports on a computer that is running a non-English version of Windows Vista, the query results may be empty. This issue occurs even if TCP/IP ports are installed on the computer. The issue causes the script to be unable to detect the installed TCP/IP ports.

Additionally, you may encounter some function failure. For example, you may be unable to install a printer by using a script that resembles the following script to install a printer: Note The issue does not occur on a computer that is running the English version of Windows Vista.

The issue occurs because of an error in the Tcpmon.dll module. This module incorrectly performs a string comparison.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions

Windows Vista, x64-based versions

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information the Windows Server 2003 Scalable Networking Pack, click the following article number to view the article in the Microsoft Knowledge Base: