Help and Support

Article ID: 948181 - Last Review: February 20, 2008 - Revision: 1.0

The internal display does not function if the display is set to 2 on a Windows Vista-based computer

View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • You connect an external display to a Windows Vista-based computer.
  • You select the Show my desktop on my external display only option.
  • You open the system display settings. Display 2 (the external display) is dimmed.
  • You right-click 2, click Attached, and then click OK to enable the internal display and to set it to 2.
In this scenario, the internal display does not function.
Back to the top

CAUSE

This problem occurs because the integrated digitizer does not support display 2 in Windows Vista.
Back to the top

WORKAROUND

To work around this problem, set the internal display to 1.
Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Back to the top
APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
Back to the top
Keywords: 
kbtshoot kbprb kbexpertiseinter KB948181
Back to the top

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations