A removable PCI Express device does not appear in the "Safely Remove Hardware" dialog box on a Windows Vista-based computer

When you connect a removable PCI Express device, such as an eSATA ExpressCard device, to a Windows Vista-based computer, the device does not appear in Safely Remove Hardware dialog box. Therefore, you cannot safely remove the device.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86 versions

Windows Vista, x64 versions

Windows Vista, IA-64 versions

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about PCI Express and Windows, visit the following Microsoft Web site:For more information about architecture and driver support for PCI and for PCI Express, visit the following Microsoft Web site: