Help and Support

Article ID: 948722 - Last Review: February 19, 2008 - Revision: 1.0

Error message when you resume a Windows Vista-based computer from hibernation after the "Internal wireless device" setting in the BIOS is changed to Enabled: "Hardware Malfunction"

Expand all | Collapse all

SYMPTOMS

Consider the following scenario:
  • You are running a Windows Vista-based computer.
  • You enter the Basic Input/Output System (BIOS), and then you change the Internal wireless device setting to Hidden.
  • You restart the computer.
  • The computer enters hibernation.
  • You resume the computer from hibernation, and then you enter the BIOS again.
  • You change the Internal wireless device setting to Enabled.
When you try to restart the computer in this scenario, you receive the following error message:
*** Hardware Malfunction
Call your hardware vendor for support
NMI: Parity check / Memory Parity Error
*** The system has halted

RESOLUTION

To resolve this problem, contact the computer's manufacturer. For information about how to contact the computer's manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416  (http://support.microsoft.com/kb/65416/ ) Hardware and software vendor contact information, A-K

60781  (http://support.microsoft.com/kb/60781/ ) Hardware and software vendor contact information, L-P

60782  (http://support.microsoft.com/kb/60782/ ) Hardware and software vendor contact information, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
Keywords: 
kbtshoot kbprb kbexpertiseinter KB948722

Article Translations