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Article ID: 948723 - Last Review: February 11, 2008 - Revision: 1.1

A document is removed from an .xps print queue and does not print after you resume a Windows Server 2008-based computer or a Windows Vista-based computer from standby

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SYMPTOMS

Consider the following scenario:
  • On a Windows Server 2008-based computer or a Windows Vista-based computer, you try to print a document to an XML Paper Specification (.xps) print queue.

    Note The document does not have to be an .xps document.
  • The computer is put into standby.
In this scenario, after you resume the computer from standby, the print job is removed from the print queue, and the document does not print.
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WORKAROUND

To work around this problem, wait for the print job to print before the computer is put into standby.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Starter
  • Windows Vista Ultimate
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
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Keywords: 
kbexpertiseinter kbtshoot kbprb KB948723
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