You receive an error message when Commerce Server 2007 is installed on a computer that is running Windows Vista or Windows Server 2008

Consider the following scenario. You have a computer that is running Windows Vista or Windows Server 2008. Microsoft Commerce Server 2007 is installed on the computer. In this scenario, you may receive the following error message:

This problem occurs because the Commerce Server 2007 installer adds a dependency for the Windows Management Instrumentation (WMI) service in the DependOnService registry value. You receive the error message because the Commerce Server 2007 Direct Mailer service (DMLService) depends on a service that does not exist in Windows Vista or in Windows Server 2008.

To resolve this problem, install Commerce Server 2007 Service Pack 1 (SP1). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, remove the WMI entry from the DependOnService registry value. To do this, follow these steps:

1. Click Start
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   , type regedit in the Start Search box, and then click regedit in the Programs list.
2. Locate the following registry key:
   HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DMLService
3. In the right pane, right-click DependOnService, and then click Modify.
4. In the Value data box, delete WMI, and then click OK.
5. On the File menu, click Exit.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information, visit the following Microsoft Developer Network (MSDN) Web site: