Article ID: 949896 - Last Review: April 2, 2008 - Revision: 1.2
The Play item and the AutoPlay item do not appear on the shortcut menu that is retrieved by the IShellFolder and IContextMenu interfaces on a Windows Vista-based computer
On a Windows Vista-based computer, an application uses the IShellFolder interface and the IContextMenu interface to retrieve the shortcut menu for a removable media drive.
There is a disc in the removable media drive.
The application retrieves the menu after the system starts from a power-off (S5) state.
In this scenario, the Play and AutoPlay items do not appear on the shortcut menu that the application retrieves.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have Windows Vista Service Pack 1 installed.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935791
(http://support.microsoft.com/kb/935791/
)
How to obtain the latest Windows Vista service pack
Restart requirement
You must restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista with Service Pack 1, x86-based versions
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