Article ID: 949904 - Last Review: April 17, 2008 - Revision: 1.1

On a Windows Vista-based computer, a shared folder disappears in Windows Explorer after you rename the folder

Hotfix download is availableHotfix Download Available
View and request hotfix downloads

On This Page

Expand all | Collapse all

SYMPTOMS

Consider the following scenario. You are running a Windows Vista-based computer. On this computer, you use Windows Explorer to rename a folder on a network share or in a redirected folder. In this scenario, the renamed folder disappears in Windows Explorer.

Additionally, the renamed folder reappears after you perform one of the following operations:
  • You press F5 to update Windows Explorer.
  • You close Windows Explorer, and then you reopen it.

RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other previously released hotfixes.

Registry information

To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Windows Vista, x86-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Package_for_kb949904_client_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable19,13902-Apr-200818:02Not Applicable
Package_for_kb949904_client_1~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,36702-Apr-200818:02Not Applicable
Package_for_kb949904_client~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,71502-Apr-200818:02Not Applicable
Package_for_kb949904_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42102-Apr-200818:02Not Applicable
Package_for_kb949904_sc~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42402-Apr-200818:02Not Applicable
Package_for_kb949904_server_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42502-Apr-200818:02Not Applicable
Package_for_kb949904_server~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43202-Apr-200818:02Not Applicable
Package_for_kb949904_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42202-Apr-200818:02Not Applicable
Package_for_kb949904_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,43102-Apr-200818:02Not Applicable
Package_for_kb949904_winpe_0~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable19,02002-Apr-200818:02Not Applicable
Package_for_kb949904_winpe~31bf3856ad364e35~x86~~6.0.1.0.mumNot Applicable1,42502-Apr-200818:02Not Applicable
Update.mumNot Applicable18,70602-Apr-200818:02Not Applicable
Shell32-ppdlic.xrm-msNot Applicable3,15002-Apr-200803:04Not Applicable
Shell32.dll6.0.6000.2080511,319,80802-Apr-200803:28x86
Shell32.dll6.0.6001.2214811,581,44002-Apr-200803:18x86
Windows Vista, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6000.20805_none_c6f027dee64be9a8.manifestNot Applicable905,28702-Apr-200804:08Not Applicable
Amd64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22148_none_c8ae25cce390393b.manifestNot Applicable906,23102-Apr-200804:55Not Applicable
Package_for_kb949904_client_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable19,57002-Apr-200818:02Not Applicable
Package_for_kb949904_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,37502-Apr-200818:02Not Applicable
Package_for_kb949904_client~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,72502-Apr-200818:02Not Applicable
Package_for_kb949904_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,42902-Apr-200818:02Not Applicable
Package_for_kb949904_sc~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43202-Apr-200818:02Not Applicable
Package_for_kb949904_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43302-Apr-200818:02Not Applicable
Package_for_kb949904_server~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,44002-Apr-200818:02Not Applicable
Package_for_kb949904_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43002-Apr-200818:02Not Applicable
Package_for_kb949904_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43902-Apr-200818:02Not Applicable
Package_for_kb949904_winpe_0~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable19,45302-Apr-200818:02Not Applicable
Package_for_kb949904_winpe~31bf3856ad364e35~amd64~~6.0.1.0.mumNot Applicable1,43302-Apr-200818:02Not Applicable
Update.mumNot Applicable18,87602-Apr-200818:02Not Applicable
Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6000.20805_none_d144d2311aacaba3.manifestNot Applicable896,87602-Apr-200803:46Not Applicable
Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22148_none_d302d01f17f0fb36.manifestNot Applicable899,20202-Apr-200803:36Not Applicable
Shell32-ppdlic.xrm-msNot Applicable3,15002-Apr-200803:14Not Applicable
Shell32.dll6.0.6000.2080512,788,73602-Apr-200803:40x64
Shell32.dll6.0.6001.2214812,897,79202-Apr-200803:53x64
Shell32.dll6.0.6000.2080511,319,80802-Apr-200803:28x86
Shell32.dll6.0.6001.2214811,581,44002-Apr-200803:18x86
Windows Vista, IA-64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ia64_71857c4ae5e764683eedd5d72bd1a065_31bf3856ad364e35_6.0.6001.22148_none_7ed4321fac276ea9.manifestNot Applicable1,03802-Apr-200818:02Not Applicable
Ia64_d24f9da0db701ccb667fc46d4d60c008_31bf3856ad364e35_6.0.6001.22148_none_5469ab3d5dc3d8bc.manifestNot Applicable69702-Apr-200818:02Not Applicable
Ia64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22148_none_6c912e3f2b30d101.manifestNot Applicable906,14402-Apr-200804:15Not Applicable
Package_1_for_kb949904~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,78002-Apr-200818:02Not Applicable
Package_2_for_kb949904~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable2,00002-Apr-200818:02Not Applicable
Package_3_for_kb949904~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable2,00002-Apr-200818:02Not Applicable
Package_for_kb949904_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42502-Apr-200818:02Not Applicable
Package_for_kb949904_sc~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42602-Apr-200818:02Not Applicable
Package_for_kb949904_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42902-Apr-200818:02Not Applicable
Package_for_kb949904_server~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43402-Apr-200818:02Not Applicable
Package_for_kb949904_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,42602-Apr-200818:02Not Applicable
Package_for_kb949904_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mumNot Applicable1,43302-Apr-200818:02Not Applicable
Update.mumNot Applicable2,42302-Apr-200818:02Not Applicable
Wow64_microsoft-windows-shell32_31bf3856ad364e35_6.0.6001.22148_none_d302d01f17f0fb36.manifestNot Applicable899,20202-Apr-200803:36Not Applicable
Shell32.dll6.0.6001.2214819,076,09602-Apr-200803:37IA-64
Shell32.dll6.0.6001.2214811,581,44002-Apr-200803:18x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Windows Vista Enterprise 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Enterprise
  • Windows Vista Home Basic
  • Windows Vista Home Premium
  • Windows Vista Ultimate
Keywords: 
kbautohotfix kbexpertisebeginner kbfix kbpubtypekc kbqfe kbhotfixserver KB949904
 

Article Translations