Article ID: 951164 - Last Review: May 22, 2008 - Revision: 2.0 HOLD_Windows Photo Gallery may show the incorrect paper type or paper size when you print a photo on a Windows Vista-based computerSYMPTOMSConsider the following scenario:
CAUSEThis problem occurs only when the paper type or size selection is a subset of another paper type or size selection. For example, Photo Paper is a subset of Photo Paper Pro. If you select Photo Paper, the paper type selection may be incorrectly shown as Photo Paper Pro. If you select JIS B4 (Long Grain), the paper type selection may be incorrectly shown as JIS B4. Note Although these settings may change to show the incorrect paper type and size, the correct settings are used and the item is printed correctly. APPLIES TO
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