Article ID: 951324 - Last Review: February 16, 2009 - Revision: 3.3 After I log on to a Windows Vista-based computer that has the Desktop folder redirected, I see a black screen for 30 to 120 seconds before the desktop or the Start menu appearsProblem description
To have us fix this problem for you, go to the “Fix it for me” section. If you would rather fix this problem yourself, go to the “Let me fix it myself” section. Fix it for meTo fix this problem automatically, click the
Fix this problem
link. Then, click
Run
in the
File Download
dialog box, and follow the steps in this wizard.
Note This wizard may be in English only; however, the automatic fix also works for other language versions of Windows. Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem. Now go to the "Did this fix the problem?" section. Let me fix it myselfDuring the logon process, Windows Vista switches from the Welcome screen to the desktop either when Windows Explorer is ready or when the desktop switching time-out interval has passed. Additionally, when client-side caching tries to access the redirected Desktop folder from a network share that is inaccessible, the system must wait for the network time-out interval to pass. (The network time-out interval is longer than the desktop switching time-out interval.) Therefore, Windows Vista switches from the Welcome screen to a blank screen to wait for the network time-out interval to pass before the desktop appears. Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows To work around this issue, extend the desktop switching time-out interval by changing a registry key. After you do this, you will see the Welcome screen instead of a blank screen while you wait for the network time-out interval to pass. To extend the desktop switching time-out interval, follow these steps:
Did this fix the problem?Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support
(http://support.microsoft.com/contactus)
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