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Article ID: 953390 - Last Review: December 19, 2008 - Revision: 2.0

The DeviceType registry entry value is truncated when the Microsoft Storport driver is installed on a computer that is running Windows Server 2008 or Windows Vista

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SYMPTOMS

The Microsoft Storport driver (Storport.sys) is installed on a computer that is running Windows Server 2008 or Windows Vista. Then, you notice that the value of the DeviceType registry entry for storage devices is truncated to half of its length.

Note The DeviceType registry entry is located under the following registry subkey:
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi\Scsi Port <x>\Scsi Bus <x>\Target Id <x>\Logical Unit Id <x>

In this subkey, <x> is a placeholder for a one-digit number.
For example, the value of the DeviceType registry entry may be truncated to "MediumChang" when the registry entry that is expected is "MediumChangerPeripheral."

Therefore, applications may function incorrectly when they retrieve the device type information from the DeviceType registry entry.

CAUSE

This problem occurs because the Storport.sys driver incorrectly calculates the string size of the DeviceType registry entry.

RESOLUTION

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.0.6000.16xxxWindows VistaRTMGDR
    6.0.6000.20xxxWindows VistaRTMLDR
    6.0.6001.18xxxWindows Vista SP1 and Windows Server 2008 SP1SP1GDR
    6.0.6001.22xxxWindows Vista SP1 and Windows Server 2008 SP1SP1LDR
  • Service Pack 1 is integrated into Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The .manifest files and the .mum files that are installed in each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. These files and their associated .cat (security catalog) files are critical to maintaining the state of the updated component. The .cat files are signed with a Microsoft digital signature. The attributes of these security files are not listed.
For all supported x86-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Storport.sys6.0.6000.20885120,37630-Jul-200803:24x86
Storport.sys6.0.6001.22232123,96030-Jul-200803:31x86
For all supported x64-based versions of Windows Server 2008 and Windows Vista
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Storport.sys6.0.6000.20885135,73630-Jul-200803:39x64
Storport.sys6.0.6001.22232162,87230-Jul-200803:59x64
For all supported Itanium-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Storport.sys6.0.6001.22232377,91230-Jul-200803:47IA-64

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/LN/ ) Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Vista and Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista

Collapse this tableExpand this table
File namePackage_1_for_kb953390~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,776
Date (UTC)30-Jul-2008
Time (UTC)20:55
PlatformNot Applicable
File namePackage_2_for_kb953390~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,943
Date (UTC)30-Jul-2008
Time (UTC)20:55
PlatformNot Applicable
File namePackage_3_for_kb953390~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,781
Date (UTC)30-Jul-2008
Time (UTC)20:56
PlatformNot Applicable
File namePackage_4_for_kb953390~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,781
Date (UTC)30-Jul-2008
Time (UTC)20:56
PlatformNot Applicable
File namePackage_5_for_kb953390~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,781
Date (UTC)30-Jul-2008
Time (UTC)20:56
PlatformNot Applicable
File namePackage_6_for_kb953390~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,777
Date (UTC)30-Jul-2008
Time (UTC)20:56
PlatformNot Applicable
File namePackage_for_kb953390_client_0~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,426
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_client_1~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,367
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_client~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,713
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_sc_0~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,421
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_sc~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,423
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_server_0~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,425
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_server~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,431
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_winpesrv_0~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,422
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_winpesrv~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,430
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_winpe_0~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,420
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_winpe~31bf3856ad364e35~x86~~6.0.3.0.mum
File versionNot Applicable
File size1,424
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File nameX86_a5ad3f3d0b3f97bde27570b41c0fc873_31bf3856ad364e35_6.0.6001.22232_none_7f7a98362533ec2e.manifest
File versionNot Applicable
File size696
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File nameX86_e9e5ff54107926287ada106778180c82_31bf3856ad364e35_6.0.6000.20885_none_8a9ec0a635598850.manifest
File versionNot Applicable
File size696
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File nameX86_microsoft-windows-storport_31bf3856ad364e35_6.0.6000.20885_none_25ce30c64c62500e.manifest
File versionNot Applicable
File size2,771
Date (UTC)30-Jul-2008
Time (UTC)03:33
PlatformNot Applicable
File nameX86_microsoft-windows-storport_31bf3856ad364e35_6.0.6001.22232_none_27e77e2a49630945.manifest
File versionNot Applicable
File size2,771
Date (UTC)30-Jul-2008
Time (UTC)03:54
PlatformNot Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista

Collapse this tableExpand this table
File nameAmd64_5966eb5f0c51c45e82c952340c51a55e_31bf3856ad364e35_6.0.6001.22232_none_00dfd8d1ec9ac4b2.manifest
File versionNot Applicable
File size700
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File nameAmd64_98f1ee5a2bd25014882c18fa7784e4a5_31bf3856ad364e35_6.0.6000.20885_none_a10d3e4692b8e3ae.manifest
File versionNot Applicable
File size700
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File nameAmd64_microsoft-windows-storport_31bf3856ad364e35_6.0.6000.20885_none_81eccc4a04bfc144.manifest
File versionNot Applicable
File size3,023
Date (UTC)30-Jul-2008
Time (UTC)03:53
PlatformNot Applicable
File nameAmd64_microsoft-windows-storport_31bf3856ad364e35_6.0.6001.22232_none_840619ae01c07a7b.manifest
File versionNot Applicable
File size3,023
Date (UTC)30-Jul-2008
Time (UTC)04:09
PlatformNot Applicable
File namePackage_1_for_kb953390~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,786
Date (UTC)30-Jul-2008
Time (UTC)20:53
PlatformNot Applicable
File namePackage_2_for_kb953390~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,955
Date (UTC)30-Jul-2008
Time (UTC)20:53
PlatformNot Applicable
File namePackage_3_for_kb953390~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,791
Date (UTC)30-Jul-2008
Time (UTC)20:53
PlatformNot Applicable
File namePackage_4_for_kb953390~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,791
Date (UTC)30-Jul-2008
Time (UTC)20:53
PlatformNot Applicable
File namePackage_5_for_kb953390~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,791
Date (UTC)30-Jul-2008
Time (UTC)20:54
PlatformNot Applicable
File namePackage_6_for_kb953390~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,787
Date (UTC)30-Jul-2008
Time (UTC)20:54
PlatformNot Applicable
File namePackage_for_kb953390_client_0~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,434
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_client_1~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,375
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_client~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,723
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_sc_0~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,429
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_sc~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,431
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_server_0~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,433
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_server~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,439
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_winpesrv_0~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,430
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_winpesrv~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,438
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_winpe_0~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,428
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_winpe~31bf3856ad364e35~amd64~~6.0.3.0.mum
File versionNot Applicable
File size1,432
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

Collapse this tableExpand this table
File nameIa64_57c404351aa3da37bc2ec340db7e7fba_31bf3856ad364e35_6.0.6001.22232_none_0841fb170eed9fdd.manifest
File versionNot Applicable
File size698
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File nameIa64_microsoft-windows-storport_31bf3856ad364e35_6.0.6001.22232_none_27e9222049611241.manifest
File versionNot Applicable
File size3,021
Date (UTC)30-Jul-2008
Time (UTC)04:02
PlatformNot Applicable
File namePackage_1_for_kb953390~31bf3856ad364e35~ia64~~6.0.3.0.mum
File versionNot Applicable
File size1,781
Date (UTC)30-Jul-2008
Time (UTC)20:54
PlatformNot Applicable
File namePackage_2_for_kb953390~31bf3856ad364e35~ia64~~6.0.3.0.mum
File versionNot Applicable
File size1,786
Date (UTC)30-Jul-2008
Time (UTC)20:55
PlatformNot Applicable
File namePackage_3_for_kb953390~31bf3856ad364e35~ia64~~6.0.3.0.mum
File versionNot Applicable
File size1,786
Date (UTC)30-Jul-2008
Time (UTC)20:55
PlatformNot Applicable
File namePackage_for_kb953390_sc_0~31bf3856ad364e35~ia64~~6.0.3.0.mum
File versionNot Applicable
File size1,425
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_sc~31bf3856ad364e35~ia64~~6.0.3.0.mum
File versionNot Applicable
File size1,426
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_server_0~31bf3856ad364e35~ia64~~6.0.3.0.mum
File versionNot Applicable
File size1,429
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_server~31bf3856ad364e35~ia64~~6.0.3.0.mum
File versionNot Applicable
File size1,434
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_winpesrv_0~31bf3856ad364e35~ia64~~6.0.3.0.mum
File versionNot Applicable
File size1,426
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable
File namePackage_for_kb953390_winpesrv~31bf3856ad364e35~ia64~~6.0.3.0.mum
File versionNot Applicable
File size1,433
Date (UTC)30-Jul-2008
Time (UTC)20:32
PlatformNot Applicable

APPLIES TO
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Web Server 2008
  • Windows Vista Ultimate
  • Windows Vista Home Premium
  • Windows Vista Home Basic
  • Windows Vista Enterprise
  • Windows Vista Business
  • Windows Vista Business 64-bit Edition
  • Windows Vista Ultimate 64-bit Edition
  • Windows Vista Home Premium 64-bit Edition
  • Windows Vista Home Basic 64-bit Edition
  • Windows Vista Enterprise 64-bit Edition
Keywords: 
kbautohotfix kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe KB953390

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