Article ID: 955249 - Last Review: August 13, 2008 - Revision: 1.0 A Windows Vista-based or Windows Server 2008-based computer that has a Secure Digital memory card slot enabled stops responding when you try to put it into either standby or hibernation
On This PageSYMPTOMSAssume that a Secure
Digital (SD) memory card slot is enabled on a Windows Vista-based or Windows Server 2008-based computer. When you try to put the computer into either standby or hibernation, the
system stops responding (hangs). This problem occurs randomly. CAUSEThis problem occurs if an interrupt occurs on the shared
interrupt line when the system is entering standby (S3) or hibernation (S4).
In this situation, the Sdbus.sys driver incorrectly claims
interrupts,
and then the driver schedules a deferred procedure call. This behavior occurs even
though individual
SD sockets are already shut down. Therefore, the interrupt source is never
serviced, and the system stops responding. RESOLUTIONHotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Note The "Hotfix download available" form displays the languages for
which the hotfix is available. If you do not see your language, it is because a
hotfix is not available for that language.PrerequisitesTo apply this hotfix on a computer that is running Windows Vista, you must have Windows Vista Service Pack 1 (SP1) installed.For more information, click the following article number to view the article in the Microsoft Knowledge Base: 935791
(http://support.microsoft.com/kb/935791/
)
How to obtain the latest Windows Vista service pack
No prerequisites are required for computers that are running Windows Server
2008.Restart requirementYou must restart the computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Vista and Windows Server 2008 file information notes
For all supported x86-based versions of Windows Server 2008 and of Windows VistaCollapse this table
For all supported x64-based versions of Windows Server 2008 and of Windows VistaCollapse this table
For all supported Itanium-based versions of Windows Server 2008Collapse this table
Additional file information for Windows Server 2008Additional files for all supported x86-based versions of Windows Server 2008 and of Windows VistaCollapse this table
Additional files for all supported x64-based versions of Windows Server 2008 and of Windows VistaCollapse this table
Additional files for all supported Itanium-based versions of Windows Server 2008Collapse this table
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONFor more information about
software update terminology, click the following article number to view the
article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/LN/
)
Description of the standard terminology that is used to describe Microsoft software updates APPLIES TO
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