You may receive one or more of the following messages in the Small Business Server (SBS) 2000 event logs.

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In the System Event log: Source: Application Popup Event ID: 26 Description: Application popup: License Warning : Warning: License usage for a product licensed in per server mode is nearing the maximum number of licenses purchased. Consult the Application event log or License Manager from the Administrative Tools folder for more information. For more information, see Help and Support Center at http://search.support.microsoft.com/search/?adv=1.

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In the Application Event log: Source: LicenseService Event ID: 201 Description: No license was available for user 'user_name' using product Product. Source: LicenseService Event ID: 221 License usage for product Product is nearing maximum number of per server licenses purchased. Consult license manager from the administrative tools folder for more info.

You may also see one or both of the following messages on the server: Also, clients may not be able to map drives or access other resources on the server while the server is out of licenses. Clients may also receive error messages such as: Note that Product may be any service that is installed on the server that uses the License service. The most common sources are SMBServer 5.0 and MSExchangeIS.

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These error messages can occur if client computers or users take unexpected licenses, or if programs or services log on to the server as a user, which may use more licenses than expected.

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To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: The English version of this fix should have the following file attributes or later.

Small Business Server 2000 Patch: Out of licenses (for Llssrv.exe version earlier than 5.0.2195.3831):

   Date         Time   Version        Size     File name
   ------------------------------------------------------
   17-Aug-2001  15:13  5.0.2195.2980  118,032  Llssrv.exe
   17-Aug-2001  15:28  5.0.2195.2980   46,864  Llsrpc.dll
				

Small Business Server 2000 Patch: Out of licenses (For Llssrv.exe versions 5.0.2195.3831 or higher):

   Date         Time   Version        Size     File name
   ------------------------------------------------------
   05-Sep-2001  17:25  5.0.2195.4295   83,728  Llssrv.exe
   05-Sep-2001  17:31  5.0.2195.3831   48,912  Llsrpc.dll
   05-Sep-2001  17:31  5.0.2195.4264  940,816  Ole32.dll
   05-Sep-2001  17:31  5.0.2195.4266  428,304  Rpcrt4.dll
   05-Sep-2001  17:31  5.0.2195.4264  185,104  Rpcss.dll
				

Please see the "To Install the Update" section of this article to determine which version you should use.

NOTE: Microsoft recommends that you perform a complete verified backup of your server before you install the update.

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To Install the Update

1.	Click Start, point to Programs, point to Administrative Tools, and then click Services.
2.	Double-click License Logging Service.
3.	Change the Startup Type to Automatic, and then click OK.
4.	Close the Services console.
5.	Verify that Microsoft Windows 2000 Service Pack 2 (SP2) has been installed.
6.	Install the appropriate version of the hotfix that is associated with this article, and then click Continue when you are prompted to reboot the server. To determine which version of the hotfix you need, you must verify the current version of Llssrv.exe on your computer: a. In Windows Explorer, open the %SystemRoot%\System32 folder. b. Right-click the Llssrv.exe file, and then click Properties. c. Click the Version tab. d. If the version of the Llssrv.exe file is earlier than 5.0.2195.2980, download and install the following patch. Note that if you later install the security update in MS01-041 (Q298012), you may need to install the second version of the hotfix mentioned below. Download "Small Business Server 2000 Patch: Out of licenses (for llssrv.exe version lower than 5.0.2195.3831)" now. (http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=74373D5E-BEFA-49CD-B6B9-BCB38C2351CC) If the version of the Llssrv.exe file is 5.0.2195.3831 or higher, download and install the following patch. Note that version 5.0.2195.3831 of the Llssrv.exe file is installed if the Security patch for MS01-041 (Q298012) has been installed. Download "Small Business Server 2000 Patch: Out of licenses (For llssrv.exe versions 5.0.2195.3831 or greater)" now. (http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=A6DF1527-26EA-48AF-9346-3E93B89365FD) For additional information about MS01-041, click the article number below to view the article in the Microsoft Knowledge Base: 298012 (http://support.microsoft.com/kb/298012/EN-US/) Malformed RPC Request Can Cause Service Problems

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

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For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

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