When you try to log on to Microsoft Windows 2000 or to
Microsoft Windows XP, the
Log On to Windows dialog box may not
be available.
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This issue may occur when both of the following conditions
are true:
| • | Nobody is logged on to the local computer. |
| • | A scheduled job uses the Super User utility (Su.exe) to run
under a user account. |
When the
Super User utility runs,
it switches to the default desktop. When nobody is logged on,
this
action hides the Windows logon dialog box.
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To resolve this issue, use one of the following methods:
| • | Configure the
Super User utility to run on its own desktop.
For information
about the options available with this
utility, type su.exe /?
at a command line, and then press ENTER.
For
example, to start the Super User utility on the default windowstation "winsta0"
and on a new desktop "newdesktop", type the following command:
su.exe
User_Name cmd.exe
Domain_Name winsta0\newdesktop |
| • | Reduce the screen saver wait time.
When
the screen saver appears, touch any key to dismiss it. The
logon dialog box appears. |
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Microsoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article.
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