Bad Network Packet May Cause Access Violation (AV) on DNS Server

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This article was previously published under Q142047

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SYMPTOMS

The Domain Name System (DNS) fails with an access violation and ceases to resolve names.

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If a DNS query is modified so that the original query's AnswerCount field is greater than 0, the DNS server may cause an access violation (AV).

If the AnswerCount is greater than 0, we expect to already have data from the original query, but in this case, the data is not present.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 (http://support.microsoft.com/kb/152734/EN-US/ ) How to Obtain the Latest Windows NT 4.0 Service Pack

For your convenience, the English version of this post-SP3 hotfix has been posted to the following Internet location. However, Microsoft recommends that you install Windows NT 4.0 Service Pack 4 to correct this problem.

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/ (ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/)
hotfixes-postSP3/dns-fix

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STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

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