Problems After Installing Programs in MS-DOS Mode

View products that this article applies to.

This article was previously published under Q148800

Expand all | Collapse all

SYMPTOMS

Some Windows-based programs also include an MS-DOS version of Setup. If you set up such a program in MS-DOS mode, the program may not work correctly in Windows.

Back to the top

CAUSE

Windows uses different Autoexec.bat and Config.sys files in MS-DOS mode. Changes made to these files during the program's installation are not made in the files used by Windows.

Back to the top

RESOLUTION

To work around this behavior, run the Windows-based version of the program's Setup program. Or, restart the computer to a command prompt and run the program's MS-DOS-based Setup program again.

Back to the top