RAS Service Broadcasts Name Query Every Two Minutes

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This article was previously published under Q150820

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SYMPTOMS

The Remote Access Service (RAS) queries for the following name every two minutes by default:

   JSPNRMPTGSBSSDIR

If you have a RAS server configured to use Microsoft Windows Internet Naming Service or Domain Name Server (DNS) resolution, the queries may be sent across routers or dial-up lines.

As A result, the following event may be written to the system log throughout the initial startup of your RAS set up to receive Transmission Control Protocol/Internet Protocol (TCP/IP) dial-in clients:

   Event ID: 20026
   Source: RemoteAccess
   Type: Error
   Description: Remote Access Server Security Failure. A network error has
   occurred when trying to establish a session with the security agent on
   LANA x. The error code is the data.

NOTE: x is the LANA number of your network card.

In some cases the Remote Access Server service fails to start.

If you have Routing and Remote Access Serivce (RRAS) installed, the following event may be written to the system log during the initial startup if RRAS is set up to receive TCP/IP dial-in clients:

Event ID: 20024
Source: RemoteAccess
Type: Error
Description: Remote Access Server Security Failure. A network error has   occurred when trying to establish a session with the security agent on   LANA x. The error code is the data.

NOTE: x is the LANA number of your network card.
In some cases the RRAS service fails to start and will log the following event in the system log:

Event ID: 7024
Source: RemoteAccess
Type: Error
escription: The Routing And Remote Access Service service terminated with service-specific error 1058

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CAUSE

The name JSPNRMPTGSBSSDIR is announced regularly and is a normal occurrence from a Windows NT Server or Workstation computer running the Windows NT Remote Access Service (RAS).

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WORKAROUND

In some cases, a Windows Internet Naming Service or DNS server may be across a dial-up router on the network. This behavior may cause unnecessary traffic across these interfaces. A trace from Network Monitor may show queries for the name JSPNRMPTGSBSSDIR.

Use one of the following methods to prevent this name query from being broadcast:

Create an LMHOSTS file with the following entry:

x.x.x.x JSPNRMPTGSBSSDIR #PRE

where x.x.x.x is an IP address associated with the RAS server's network interface card.
-or-
If you are using DNS, create an A record for JSPNRMPTGSBSSDIR in the domain for which the DNS server is authoritative.

NOTE: The client (resolver) must have the domain name field in TCPIP/DNS/Domain name populated with the domain name that the A record is created in on the DNS server. If there are entries listed in the domain suffix search order of the client, this must be the first domain listed.

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MORE INFORMATION

Small Business Server version 4.5 creates an LMHosts file with the IP address of your server associated with the name JSPNRMPTGSBSSDIR. If you change the IP address of the server, then you must change the IP address in the LMHosts file as well.

The following article describes how to change the default IP address of Small Business Server:

194562 (http://support.microsoft.com/kb/194562/EN-US/ ) Change the Default IP Address in Small Business Server

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