Installing from an .inf File Prompts for Disk

View products that this article applies to.

This article was previously published under Q151674

Expand all | Collapse all

SYMPTOMS

When you install a program by using the right mouse button to click the program's .inf file and then clicking Install, you may receive a dialog box prompting you to insert a disk even if the program is already on the hard disk. When this occurs, you receive the following prompt:

The disk labeled <name> is now required. This disk is provided by your computer manufacturer. Click OK to continue.

Back to the top

CAUSE

This behavior can occur if the .inf file is located in a folder with a long file name.

Back to the top

RESOLUTION

To work around this behavior, rename the folder containing the .inf file so that its name conforms to the MS-DOS 8.3 naming convention. You may also need to rename parent folders of the folder containing the .inf file.

Back to the top