Hayes Optima 14.4 PCMCIA Modem Not Recognized by Windows 95

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This article was previously published under Q152835

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SYMPTOMS

When you insert a Hayes Optima 14.4 PCMCIA modem into a PC Card socket, you may hear a single (low) tone indicating that the PCMCIA modem is not recognized.

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Versions of the Hayes Optima PCMCIA 14.4 modem prior to version 2.6H do not work with Windows 95 PC Card socket services.

NOTE: Hayes Optima PCMCIA 14.4 modems prior to version 2.6H can be identified by their beige color. Later versions of the modem are silver.

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RESOLUTION

Contact Hayes Microcomputer Products to upgrade your modem to version 2.6H or later.

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APPLIES TO

Microsoft Windows 95

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KB152835

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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