Article ID: 154850 - Last Review: January 19, 2007 - Revision: 4.2 How to Remove an ActiveX Control in WindowsThis article was previously published under Q154850 On This PageSUMMARY This article describes how to remove an ActiveX control
from your computer, error messages that may occur when you attempt to remove an
ActiveX control, and the use of multiple ActiveX control (Occache) folders in
Internet Explorer 4.0 and later. MORE INFORMATION To remove an ActiveX control, follow the steps in the
appropriate section. Internet Explorer 3.0, 3.01, and 3.02
Internet Explorer 4.x or Later (All Platforms)Internet Explorer 4.x or later, include the Occache.dll file, which is used to enumerate, update, and safely uninstall ActiveX controls using a "shell folder."
Error Messages Removing ActiveX ControlsWhen you attempt to remove an ActiveX control using an Occache shell folder, you may receive one of the following messages:
This message occurs if the ActiveX control you are trying to remove is currently loaded in memory by Internet Explorer or the Active Desktop component. To resolve this error message, follow these steps:
This message occurs only in versions of Internet Explorer 4 prior to 4.01 Service Pack 1 (SP1) when the ActiveX control you are removing installed files into a folder other than a registered Occache folder (for example, Windows\System or Winnt\System32). Occache cannot always determine if those files are shared by their programs. If you are certain the file or files displayed in the message are not being used by Windows or another program, click Yes. Otherwise, click No. NOTE: In Internet Explorer 4.01 SP1 and later, Occache does not remove (or prompt you to remove) dependent files outside of a registered Occache folder. Support for Multiple Occache FoldersInternet Explorer 4.0 and later supports multiple Occache folders. The list of Occache folders is located in the following registry key:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ActiveX Cache By default, Internet Explorer 4.0 and later uses the
Windows\Downloaded Program Files or Winnt\Downloaded Program Files folder. If
you upgraded from Internet Explorer 3.x, both an Occache and Downloaded Program
Files folder may exist. In this case, all new ActiveX controls are installed in
the Downloaded Program Files folder, but previously installed ActiveX controls
still work in the Occache folder. When you open the Occache or Downloaded
Program Files folder in Windows Explorer, Windows NT Explorer, or My Computer,
all ActiveX controls are displayed regardless of the folder in which the
ActiveX control's files are located. In this case, the following string values
appear in the registry key: "0"="C:\\WINDOWS\\OCCACHE" "1"="C:\\WINDOWS\\Downloaded Program Files" 154544
(http://support.microsoft.com/kb/154544/EN-US/
)
Description of ActiveX Technologies
For information about how Internet Explorer downloads ActiveX
controls if a conflict occurs (for example, if the file already exists), please
see the following article in the Microsoft Knowledge Base: 196150
(http://support.microsoft.com/kb/196150/EN-US/
)
INFO: Why CONFLICT Directories Are Created During Code Download
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