Article ID: 154864 - Last Review: November 1, 2006 - Revision: 3.1

"Mailto" Link Opens Empty E-mail Message

This article was previously published under Q154864
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SYMPTOMS

When you click a Mailto link on a Web page, a new message may appear in your mail client with the address filled in, but nothing in the body of the message.

CAUSE

The Web page uses a MAILTO HTML command as part of a FORMS reference. Microsoft Internet Explorer 3.0 does not support the MAILTO command as part of a FORMS reference at this time.

MORE INFORMATION

An example of such an HTML tag might be:
<FORM enctype="multipart/form-data" action="mailto:user@site.com"
   method="POST">
				
Other browsers may support this function, but such browsers usually have a built-in mail system. Internet Explorer 3.0 is an open system that allows any mail client to be used for Internet mail functions. Because there is no way to determine which mail client will be used, Internet Explorer does not know how to post this information to the mail message.

APPLIES TO
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 4.01 Service Pack 1
  • Microsoft Internet Explorer 4.01 Service Pack 2
  • Microsoft Internet Explorer 4.0 128-Bit Edition
  • Microsoft Internet Explorer 3.02
  • Microsoft Internet Explorer 3.01
  • Microsoft Internet Explorer 3.0
  • Microsoft Internet Explorer 4.01 128-Bit Edition
  • Microsoft Internet Explorer 3.1
Keywords: 
kbinterop KB154864
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

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