Article ID: 155065 - Last Review: August 17, 2005 - Revision: 1.1 PPT: Error inserting QuickTime Movie (*.mov)This article was previously published under Q155065 SYMPTOMS
When you insert a QuickTime Movie (*.mov) into your PowerPoint 95
presentation on a computer running Microsoft Windows, you may receive the
following error message:
The server application, source file, or item cannot be found. You
should reinstall the server application.
CAUSE
This problem occurs if you click Movie on the Insert menu and choose
a QuickTime Movie file. Although the QuickTime extension (*.mov) is
in the list of valid movie file types, PowerPoint is unable to insert a
QuickTime movie.
If you follow the same procedures in PowerPoint 97 for Windows, the QuickTime movie inserts correctly. RESOLUTION
Use the following steps to insert a QuickTime movie into your PowerPoint
presentation on a computer running Microsoft Windows.
NOTE: These steps require that you have QuickTime for Windows installed on your computer. If you do not have QuickTime for Windows installed, you cannot insert a QuickTime Movie into your PowerPoint for Windows 95 or PowerPoint 97 presentation.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed
at the beginning of this article. This problem was corrected in PowerPoint 97
for Windows.
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