Problems Viewing Driver Information in OSR2 Device Manager

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This article was previously published under Q155362

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SYMPTOMS

When you view the Drivers tab for devices listed in Device Manager in Windows 95 OEM Service Release 2 (OSR2), you may see the following status:

   No driver files are required or have been loaded for this device

In addition, no information may be available in the Provider and Version listings.

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Use the updated Hardware Diagnostics tool (Hwdiag.exe) located on the OSR2 CD-ROM in the Other\Misc\Hwtrack folder.

This tool includes the same functionality as Device Manager as well as several other options for viewing information. To view a report about all the devices in your system, run Hwdiag.exe and click All Devices on the View menu.

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STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 95 OSR2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

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APPLIES TO

Microsoft Windows 95

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kbprb KB155362

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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