Cannot Uninstall Microsoft Internet Products in OSR2

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This article was previously published under Q155365

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SYMPTOMS

When you try to uninstall Microsoft Internet Explorer or Microsoft Internet Mail and News, you find that they are not listed in the Add/ Remove Programs tool in Control Panel.

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CAUSE

These programs are preinstalled with Windows 95 OEM Service Release 2 (OSR2) and do not register themselves in the uninstall list.

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RESOLUTION

To work around this problem, install these programs from the OSR2 CD-ROM, or from the Web.

CD-ROM location:

   Program                  CD-ROM location
   ----------------------------------------------------
   Internet Explorer        Other\ie30\Msie30.exe
   Internet Mail and News   Other\Mailnews\Mailnews.exe

Web location:

http://www.microsoft.com/windows/ie/downloads/default.mspx/ (http://www.microsoft.com/windows/ie/downloads/default.mspx/)

Installing these programs causes them to be registered in the uninstall list. After you install them, you can uninstall them using the Add/Remove Programs tool.

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APPLIES TO

Microsoft Windows 95

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KB155365

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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