Pressing ESC Key Does Not Cancel Manual Feed Print Job

When you print to any dot-matrix or inkjet printer using the manual feed paper source, pressing the ESC key at the "Insert Paper" prompt does not cancel the print job.

To cancel a manual feed print job, follow these steps:

1. Do not respond to the Insert Paper prompt.
2. Double-click the printer icon on the right side of the taskbar.
3. Click the print job you want to cancel, and then press the DELETE key, or click Delete on the Edit menu.
4. Return to the Insert Paper prompt and press ENTER or click OK.

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.