Article ID: 155854 - Last Review: September 26, 2003 - Revision: 2.0

CG3: Sound Recorder Needed to Add .wav Files to Clip Gallery

Retired KB ArticleRetired KB Content Disclaimer
View products that this article applies to.
This article was previously published under Q155854
Expand all | Collapse all

SYMPTOMS

If you try to import a .wav file into Microsoft Clip Gallery 3.0, you may receive the following error message:
Unable to import file type "<your drive:\path\filename>"
Back to the top

CAUSE

This error is generated if you do not have a program, such as Sound Recorder or Media Player, that can play a .wav file.
Back to the top

RESOLUTION

  1. Quit all programs that are running.
  2. Click the Start button, point to Settings, and then click Control Panel.
  3. Double-click Add/Remove Programs.
  4. Click the Windows Setup tab.
  5. Click Multimedia in the Components list. Click the Details button.
  6. Click to select the Media Player and/or Sound Recorder check boxes.
  7. Click OK in the Multimedia dialog box.
  8. Click OK in the Add/Remove Programs Properties dialog box.
  9. Follow the prompts on the screen.
Back to the top

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Back to the top
APPLIES TO
  • Microsoft Clip Gallery 3.0
Back to the top
Keywords: 
kberrmsg kbinfo kbinterop KB155854
Back to the top
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Back to the top
 

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations