Error Message: Requested Information Is Unavailable

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This article was previously published under Q156330

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SYMPTOMS

When you click a link to another Web page in Internet Explorer, you may receive the following error message:

Error - 404
Requested information is unavailable. Failed to connect to server.

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This issue can occur if the Hypertext Markup Language (HTML) code for the link that is before the broken link is missing a quotation mark; versions of Internet Explorer later than Internet Explorer 3.0 require the HTML code to contain all of the quotation marks.

Note that when you use some Internet browsers, including Internet Explorer version 2.0, and the HTML code for the link that is before the broken link is missing a quotation mark, you may be able to link to another Web page.

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RESOLUTION

To resolve this issue, notify the author of the Web page about the HTML coding error.

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APPLIES TO

Microsoft Internet Explorer 5.0
Microsoft Internet Explorer 4.01 Service Pack 1
Microsoft Internet Explorer 4.0 128-Bit Edition
Microsoft Internet Explorer 3.02
Microsoft Internet Explorer 3.01
Microsoft Internet Explorer 3.0
Microsoft Windows 98 Standard Edition

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kberrmsg kbprb KB156330

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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