Help and Support

Article ID: 159746 - Last Review: October 1, 2002 - Revision: 1.0

Send/Receive Button Unavailable in Internet Mail and News

Retired KB ArticleRetired KB Content Disclaimer
View products that this article applies to.
This article was previously published under Q159746
Expand all | Collapse all

SYMPTOMS

When you are using Internet Mail and News for Macintosh, the following symptoms may occur:

  • The Send/Receive and Post Message buttons are unavailable.
  • The Mail menu command is unavailable.
Back to the top

CAUSE

Your e-mail address is missing in your Internet Mail and News user profile.
Back to the top

RESOLUTION

To add your e-mail address to your Internet Mail and News user profile, follow these steps:

  1. On the Edit menu, click Preferences.
  2. Click User Profile.
  3. Type your e-mail address in the Identity box.
Back to the top
APPLIES TO
  • Microsoft Internet Mail and News 1.0 for Macintosh
Back to the top
Keywords: 
kbenv kbfaq KB159746
Back to the top
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Back to the top

Get Help Now

Contact a support professional by E-mail, Online, or Phone

Article Translations