RAS Client Fails to Connect to Service Pack 2 Using NetBEUI

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This article was previously published under Q163129

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SYMPTOMS

When a Remote Access Service (RAS) client attempts to dial into a Windows NT 4.0 Service Pack 2 RAS server and the RAS server has NetBEUI configured to access This Computer Only, the NetBEUI connection is never established.

The RAS client receives an error 718 stating that the connection was not established. For example, a Windows 95 RAS client usually receives the following error message:

Dial up Networking could not negotiate a compatible set of protocols you specified in the Server Type Settings. Check your network configuration in the Control Panel then try the connection again.

A Windows NT Server machine acting as a RAS client usually receives the following error message:

NetBEUI CP reported error 718. Timed out waiting for a valid response from the PPP peer.

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CAUSE

This problem is caused by a change in RAS in Windows NT Service Pack 2.

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STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

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