OL97: How to Set Fax to Dial Local Numbers As Long-Distance

This article describes how you can set your Microsoft Outlook 97 Microsoft Fax service to dial telephone numbers within your area code as if they are long-distance.

When you set up the Microsoft Fax service within Windows, you specify your dialing location. By default, the Microsoft Fax service dials any telephone number within your area code as a local telephone number and any telephone number outside of your area code as a long-distance telephone number.

In some areas of the country your telephone service may require you to dial certain numbers within your area code as long-distance telephone numbers, including 1+(area code) prior to the last seven digits. You can use several methods to set up your Microsoft Fax service to dial certain telephone numbers within your area code as long-distance telephone numbers.

Outlook

To use the Microsoft Fax add-in menus in Outlook to specify which local telephone numbers to dial as long-distance, follow these steps:

1. On the Tools menu in Outlook, click Microsoft Fax Tools, and then click Options to open the Microsoft Fax Properties dialog box.
   
   NOTE: This option is only available if Microsoft Fax is active in your Outlook Add-In Manager. The Microsoft Fax add-in file is Awfext.ecf. For more information about add-ins, see the "References" section later in this article.
2. Under the Dialing tab, click the Toll Prefixes button to open the Toll Prefixes dialog box.
3. In the Local Phone Numbers list, click to select the local numbers that you want treated as long-distance and click the Add button to move them to the "Dial 1-(area code) first" list.
4. After selecting all numbers, click OK to close all dialog boxes.

To use the Options menu in Outlook to specify which local telephone numbers to dial as long-distance, follow these steps:

1. On the Tools menu in Outlook, click Services.
2. Under the Services tab, click to select Microsoft Fax, and click the Properties button.
3. Under the Dialing tab, click the Toll Prefixes button to open the Toll Prefixes dialog box.
4. In the Local Phone Numbers list, click to select the local numbers that you want treated as long-distance, and click the Add button to move them to the "Dial 1-(area code) first" list.
5. After selecting all numbers, click OK to close all dialog boxes.

Windows Control Panel

You can also access the above settings by viewing the properties of your Microsoft Fax service from within your profile. To use the Windows Control Panel to specify which local telephone numbers to dial as long-distance, follow these steps:

1. In Control Panel, double-click the Mail And Fax icon to open your "Exchange Server and Mailbox Properties" box.
2. If you have more than one profile, click the Show Profiles button.
3. Under the General tab, click to select the profile that contains Microsoft Fax service, and click the Properties button.
4. Under the Services tab, click to select Microsoft Fax and then click the Properties button to open the Microsoft Fax Properties dialog box.
5. Under the Dialing tab, click the Toll Prefixes button to open the Toll Prefixes dialog box.
6. In the Local Phone Numbers list, click to select the local numbers that you want treated as long-distance, and click the Add button to move them to the "Dial 1-(area code) first" list.
7. After selecting all numbers, click OK to close all dialog boxes.

For more information about installing Microsoft Fax, please see the following article in the Microsoft Knowledge Base: For more information about other ways to dial local numbers as long- distance, please see the following article in the Microsoft Knowledge Base: For more information about Outlook add-ins, type "add-in" in the Office Assistant, click Search, and then click to view "About add-ins supplied with Outlook."