STOP 0x0000001e May Occur in Srv.sys When Using Down Level Client

View products that this article applies to.

This article was previously published under Q163855

Expand all | Collapse all

SYMPTOMS

A computer running Windows NT 4.0 Server can display a blue screen error message when using downlevel (LAN Man 1.0 or earlier) clients on the network.

Stop 0X0000001E (0xC0000005, 0xfcb6e8f7, 0x00000000, 0x0000004C)
KMODE_EXCEPTION_NOT_HANDLED*** Address fcb6e8f7 has base at fcb5d000 - SRV.SYS

NOTE: The second parameter in parenthesis will depend on your system configuration and may be different but will fall in range with Srv.sys.

Back to the top

CAUSE

This error occurs because the session table connection is set to null.

Back to the top

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 (http://support.microsoft.com/kb/152734/EN-US/ ) How to Obtain the Latest Windows NT 4.0 Service Pack

Back to the top

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Back to the top