Article ID: 164377 - Last Review: November 15, 2006 - Revision: 2.2

Cannot Connect to Remote Access Server with Dial-Up Networking

This article was previously published under Q164377
Expand all | Collapse all

SYMPTOMS

When you use Dial-Up Networking in Windows 95 to dial into a remote network, you may receive the following error message:
Cannot negotiate a compatible set of networking protocols

CAUSE

This problem can occur when Rasapi32.dll is unable to unload the session management module (SMM) if it returns an error during the early phase of the authentication process.

STATUS

This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows (http://www.microsoft.com/windows) .

MORE INFORMATION

This problem seems to occur more often when you are attempting to connect to MSN, The Microsoft Network, but can also occur when you are connecting to other remote access servers.

APPLIES TO
  • Microsoft Windows 95
Keywords: 
kbhotfixserver kbqfe kbdialup kberrmsg kbnetwork kbprb KB164377
Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
 

Article Translations