XCLN: Deleting the Schedule+ Data from Exchange Server

When you use Microsoft Exchange Macintosh clients, it may become necessary to delete the Microsoft Schedule+ information for your mailbox from the computer running Microsoft Exchange Server. This article describes the steps required to perform this operation.

In order to clear the server and local copies of a schedule from a Microsoft Exchange Macintosh Client:

1. Start the Exchange Client.
2. Place the mouse pointer over the Schedule+ icon on the toolbar and press and hold the mouse button.
3. On the keyboard, press and hold the CTRL and SHIFT keys.
4. Release the Mouse button
   
   The following message will be displayed:
   You have launched Schedule+ with the CTRL and SHIFT keys held down.
   If you continue, Schedule+ will clear your schedule data. A backup
   copy of the data will be saved in your system folder.
   Are you sure you want to clear your schedule data?
   If you do not see the warning message, Schedule+ did not recognize that the keys Ctrl + Shift were being pressed.
5. Click YES to continue with the operation.

This will cause a backup file called "server schedule backup" to be created in the system folder.

NOTE: There cannot be an existing session opened by either Microsoft Exchange or Microsoft Schedule+. If there is an open session, the CTRL+SHIFT has no effect when starting Microsoft Schedule+.

NOTE: The Exchange Client for the Macintosh has no separate icon for Schedule+, so this is the only method for clearing the schedule from the Macintosh client.