Windows 95 Setup Problems with Plug and Play Program Active

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This article was previously published under Q168444

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SYMPTOMS

When you try to install Windows 95, you may receive the following error message:

A fatal exception 0E has occured at 0028:xxxxxxxx in VxD VMM(06) + xxxxxxxx

Or, you may receive one of the following types of error messages:

A Vwin32 error message displayed on a blue screen.

A registry error message.

A general protection (GP) fault error message.

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CAUSE

This issue can occur if you have a Plug and Play program active in memory when you try to install Windows 95.

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RESOLUTION

To resolve this issue, install Windows 95 from a command prompt. To do so, follow these steps:

Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Command Prompt Only from the the Startup menu.
At the command prompt, type
<drive>:\setup.exe
where <drive> is the drive containing your original Windows 95 Setup disk or CD-ROM.

NOTE: You must have real-mode CD-ROM drivers installed to use this method. If you do not have real-mode CD-ROM drivers installed, you cannot access the CD-ROM drive when you restart your computer to a command prompt.

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APPLIES TO

Microsoft Windows 95

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kberrmsg kbsetup KB168444

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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