Article ID: 168731 - Last Review: November 1, 2006 - Revision: 1.1

No RAS-Capable Devices to Add in Remote Access Setup

This article was previously published under Q168731
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SYMPTOMS

When you are running Remote Access Setup, the following error message may be displayed:
There are no RAS capable devices to add. Do you want to invoke the Modem installer to enable you to add a modem?
When you add a modem, the Add RAS Device dialog box appears, but you are unable to select a device.

CAUSE

There are no Telephony service providers installed.

RESOLUTION

To resolve this issue, follow these steps:

  1. In Control Panel, double-click Telephony.
  2. Click the Telephony Drivers tab.
  3. Verify that there is a service provider installed. Windows NT installs the Unimodem service provider by default.

APPLIES TO
  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT Workstation 4.0 Developer Edition
Keywords: 
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