OLEXP: Inbox Assistant Rules Do Not Work with IMAP Accounts

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This article was previously published under Q169616

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SYMPTOMS

Inbox Assistant rules do not work if you are using a mail account based on the Internet Mail Access Protocol (IMAP).

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RESOLUTION

If your mail provider supports the use of the Post Office Protocol (POP3), configure your account using POP3. This allows Inbox Assistant rules to function normally.

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STATUS

This behavior is by design.

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APPLIES TO

Microsoft Outlook Express 4.0

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KB169616

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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