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Article ID: 169747 - Last Review: June 5, 2007 - Revision: 4.2

Error Message: Invalid Page Fault in Mshtml.dll

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SYMPTOMS

When you are browsing with Internet Explorer, you may receive the followinge error message:
Iexplore caused an invalid page fault in module Mshtml.dll...
These error messages may be intermittent and are generally associated with using High Color (16-bit) or True Color (24-bit) color settings.
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CAUSE

This behavior can occur if you are using an older third-party video adapter driver.
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RESOLUTION

To resolve this problem, use the appropriate method(s).
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Method 1

Contact the manufacturer of your video adapter to inquire about obtaining a driver update that works correctly with Windows 95.
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Method 2

Reduce the Color Palette setting in Display properties to 256 Color by using the following steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Display.
  3. Click the Settings tab.
  4. In the Color Palette box, click 256 Color.
  5. Click OK.
  6. Restart your computer when you are prompted to do so.
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MORE INFORMATION

The Mshtml.dll file is responsible for image rendering in Internet Explorer.
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APPLIES TO
  • Microsoft Internet Explorer 1.0
  • Microsoft Internet Explorer 2.0
  • Microsoft Internet Explorer 3.0
  • Microsoft Internet Explorer 3.01
  • Microsoft Internet Explorer 3.02
  • Microsoft Internet Explorer 4.0 128-Bit Edition
  • Microsoft Internet Explorer 4.01 128-Bit Edition
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.5
  • Microsoft Internet Explorer 3.2
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Keywords: 
kbdisplay kbenv kberrmsg kbinvalidpagefault KB169747
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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