Error 2184: The Service has not been Started

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This article was previously published under Q171882

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SYMPTOMS

When you attempt to stop the Remote Access Connection Manager, you may receive one of the following error messages, depending on the manner in which you attempted to stop it.

From Services in Control Panel, you may receive the following error message:

Services
Could not stop the Remote Access Connection Manager service on \\<SERVERNAME>.
Error 2184: The service has not been started.

From a command prompt running net stop rasman, you may receive the following error message:

The service has not been started.
More help is available by typing NET HELPMSG 2184.

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RESOLUTION

Neither of the above error messages actually indicates a problem; the service has stopped correctly.

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STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

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